Terms & Conditions
General Information
Synthetic Lawns Canberra supplies and installs premium artificial turf and landscaping products. Information on this Site is provided in good faith and is subject to change without notice.
Products and Services
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All products, including artificial turf, pavers, and accessories, are subject to availability.
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Product images and descriptions are for illustrative purposes. Actual products may vary slightly.
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We reserve the right to modify or discontinue products or services at any time without notice.
Pricing and Payment
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All prices displayed on the Site are in Australian Dollars (AUD) and include GST unless stated otherwise.
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We reserve the right to change prices at any time.
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Payment terms will be specified at the time of purchase or quotation. Full payment may be required prior to delivery or installation unless otherwise agreed.
Quotes and Orders
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Quotes are valid for 30 days unless otherwise stated.
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Orders are subject to acceptance and availability.
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We reserve the right to refuse or cancel any order at our discretion.
Delivery and Installation
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Delivery dates are estimates only. While we aim to meet agreed timelines, delays may occur due to circumstances beyond our control.
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Installation services are provided by qualified professionals. It is the client’s responsibility to ensure site access and readiness.
Warranty
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Our artificial turf products are covered by a manufacturer’s warranty that ranges from 5 years to 15 years, depending on the specific product. All warranties are subject to proper installation and normal use. Warranty details and exclusions are available upon request or will be provided at the time of purchase.
Returns and Refunds
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Please inspect all products upon delivery. Claims for damaged or faulty goods must be made within 7 days.
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Returns are accepted for faulty or defective products in accordance with Australian Consumer Law. Change-of-mind returns may not be accepted.
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Custom or cut-to-size orders are non-refundable unless faulty.
Intellectual Property
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All content on this Site, including text, images, logos, and graphics, is the property of Synthetic Lawns Canberra or its licensors and is protected by copyright laws.
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You may not reproduce, distribute, or use any content without our written permission.
Limitation of Liability
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To the extent permitted by law, Synthetic Lawns Canberra is not liable for any loss, damage, or injury arising from the use of our products, services, or this Site.
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Our liability for breach of any guarantee or warranty is limited to the replacement or repair of the goods, or the resupply of services.
Links to Third-Party Sites
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Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
Privacy
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Your use of this Site is also governed by our Privacy Policy.
Changes to Terms
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We may update these Terms from time to time. Changes will be effective upon posting to this page.
Governing Law
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These Terms are governed by the laws of the Australian Capital Territory, Australia.
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